Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase.

Because we work with international suppliers, please read our return policy carefully before placing an order. 

Refund & Return Policy

We want you to be satisfied with your purchase.

Because we work with international suppliers, please read our return policy carefully before placing an order.

Returns

• We accept returns within 7 days of delivery.

• Items must be unused, in original packaging, and in the same condition received.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

• Contact us within 48 hours of delivery.

• Send clear photos or videos as proof.

• We will offer a replacement or refund after verification.

Non-Returnable Items

• Used items

• Sale items

• Personal hygiene products

• Items damaged by misuse

Refund Processing

• Approved refunds are processed within 5–10 business days.

• Refunds will be issued to the original payment method.

Please contact us at: SmartHomeFinds.sa@gmail.com